Privacy Policy

Last updated: August 21, 2025

Oliveramartin.com operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a personalized shopping experience (the “Services”).

The Olivera Martin store uses Shopify technology, which enables us to provide the Services.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or use the Services, make a purchase through the Services, or otherwise communicate with us.

In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect and Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be associated with you.

Personal information does not include information that is collected anonymously or has been anonymized in such a way that it cannot identify or reasonably be linked to you.

Depending on how you use the Services, where you live, and to the extent permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from this information:

Contact Information includes your name, address, billing address, shipping address, telephone number, and email address.

Financial Information includes credit card and debit card numbers, financial account information, payment card details, financial account details, transaction details, payment methods, payment confirmations, and other payment information.

Account Information includes your username, password, security questions, preferences, and settings.

Transaction Information includes the items you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as previous transactions.

Communications with Us include information you provide when communicating with us, such as when you submit a customer support request.

Device Information includes information about your device, browser, or network connection, IP address, and other unique identifiers.

Usage Information includes information about your interaction with the Services, including how and when you use or browse the Services.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you, including when you create an account, visit or use our Services, communicate with us, or otherwise provide us with personal information.

• Automatically through the Services, including from your device when you use our products or services or visit our websites, and through cookies and similar technologies.

• From service providers, including when we work with them to use certain technologies and when they collect or process personal information on our behalf.

• From our partners or other third-party companies.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving the Services

We use your personal information to provide the Services, including fulfilling our contract with you, processing payments, fulfilling orders, remembering your preferences and products of interest, sending notifications related to your account, processing purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipping, authorizing returns and exchanges, enabling you to post reviews, and creating a personalized shopping experience.

For example, we may recommend products related to your previous purchases. This may include using your personal information to personalize and improve the Services.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes.

For example, we may send you marketing, advertising, and promotional communications by email, text message, or postal mail, and display online advertisements promoting products or services on our Services or other websites.

This may include advertising based on products you purchase, add to your shopping cart, or other activity on the Services.

Security and Fraud Prevention

We use your personal information to authenticate your account, provide secure payments and purchases, detect and investigate potentially fraudulent, illegal, dangerous, or malicious activity, and take appropriate action to address such activity.

We also use personal information to protect public safety and maintain the security of our Services.

If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other account credentials with anyone.

Communicating With You

We use your personal information to provide customer support, respond to your questions, provide effective services, and maintain our business relationship with you.

Legal Reasons

We use your personal information to comply with applicable laws or respond to legitimate legal processes, including requests from law enforcement or government agencies.

We may also use personal information to investigate or participate in discovery proceedings in civil matters, potential or actual litigation, or other contentious proceedings, and to enforce or investigate potential violations of our terms, conditions, or policies.

How We Disclose Personal Information

Under certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy.

These circumstances may include:

• With Shopify, vendors, and other third-party companies that provide services on our behalf, such as IT management, payment processing, data analytics, customer service, cloud storage, fulfillment, and shipping.

• With business and marketing partners to provide marketing services and display advertising to you. For example, we use Shopify to provide personalized advertising through third-party services based on your online activity across different retailers and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to opt out of the disclosure of your information for personalized advertising and marketing based on your online activity across different retailers and websites.

• When you request or consent to the disclosure of certain information to third parties, for example to ship products or in connection with social media widgets or login integrations.

• With our affiliates or within our corporate group.

• In connection with a business transaction, such as a merger or bankruptcy, to comply with obligations under applicable law, including responding to subpoenas, search warrants, and similar requests, to enforce applicable Terms of Service or policies, and to protect and defend the Services, our rights, your rights, or the rights of others.

Our Relationship With Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information provided as part of the Services will be transferred to and shared with Shopify as well as third parties that may be located in countries other than your country of residence in order to provide services to you.

In addition, to help protect, develop, and improve our business, we use certain advanced Shopify features that incorporate data and information obtained from your interactions with our Store, other merchants, and the Shopify platform.

To provide these advanced features, Shopify may use personal information obtained from your interactions with our Store, other merchants, and Shopify.

In these circumstances, Shopify is responsible for processing your personal information, including responding to requests to exercise your rights in relation to Shopify's use of your personal information for these purposes.

For more information about how Shopify uses your personal information and the rights you may have, please visit Shopify's Consumer Privacy Policy.

Depending on your location, you may also be able to exercise applicable rights regarding your personal information through Shopify's Privacy Portal.

Third-Party Websites and Links

The Services may contain links to websites and other online platforms operated by third parties.

If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions.

We do not guarantee and are not responsible for the privacy or security of such websites. This includes, but is not limited to, the accuracy, completeness, and reliability of information found on these websites.

Information you provide in public or semi-public areas, including information shared on third-party social media platforms, may also be visible to other users of the Services and/or users of those third-party platforms without restrictions regarding its use by us or the third party.

Our inclusion of such links does not, by itself, imply endorsement of the content of those platforms or their owners or operators, except where specifically stated within the Services.

Children's Data

The Services are not intended for use by children.

We do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact information below to request that we delete that information.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we have “shared” or “sold” personal information of individuals under the age of 16, as those terms are defined under applicable law.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee complete security.

Additionally, information you send to us may not be secure while in transit. We strongly recommend that you do not use unsecured channels to transmit sensitive or confidential information to us.

The length of time we retain your personal information depends on various factors, including whether we need the information to maintain your account, provide Services, comply with legal requirements, resolve disputes, or enforce other applicable agreements and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights relating to your personal information.

These rights are not absolute, may only apply in certain circumstances, and in some cases we may deny your request to the extent permitted by law.

Right to Access

You may have the right to access the personal information we hold about you.

Right to Delete

You may have the right to request that we delete personal information we hold about you.

Right to Correct

You may have the right to request that we correct inaccurate personal information we hold about you.

Right to Data Portability

You may have the right to obtain a copy of the personal information we hold about you and request that it be transferred to a third party in certain circumstances and subject to certain exceptions.

Managing Your Communication Preferences

We may send you promotional emails.

You can unsubscribe from these communications at any time by using the unsubscribe option included in our emails.

If you unsubscribe, we may continue to send you non-promotional emails, such as communications relating to your account or orders.

Additional Rights for UK and EEA Residents

If you reside in the United Kingdom or European Economic Area, subject to exceptions and restrictions under local law, you may have the following rights in addition to those described above:

Objection to and Restriction of Processing

You may have the right to ask us to stop or restrict the processing of your personal information for certain purposes.

Withdrawal of Consent

Where we rely on your consent to process your personal information, you have the right to withdraw that consent.

Withdrawal of consent does not affect the lawfulness of processing carried out before your consent was withdrawn.

You may exercise these rights where indicated within the Services or through the contact details provided below.

For more information about how Shopify uses your personal information and the rights you may have, including rights relating to Shopify's processing of your information, please visit:

https://privacy.shopify.com/

We will not discriminate against you for exercising any of these rights.

We may need to verify your identity before processing your request in accordance with applicable law.

Subject to applicable law, you may authorize an agent to submit a request on your behalf to exercise your rights. We will request proof of authorization before accepting such a request and may also ask you to verify your identity directly.

We will respond to your request within the timeframe required by applicable law.

Complaints

If you have a complaint about how we process your personal information, please contact us using the contact details provided below.

Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

If you are located in the European Economic Area, you may contact the relevant data protection supervisory authority in your jurisdiction.

International Data Transfers

We may transfer, store, and process your personal information outside your country of residence.

When we transfer your personal information outside the European Economic Area or the United Kingdom, we rely on recognized data transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent agreements issued by the relevant UK supervisory authority, unless the information is transferred to a country that has been recognized as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons.

We will publish the revised Privacy Policy on this website, update the “Last updated” date, and provide notice of changes where required by applicable law.

Contact Us

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:

Email: info@oliveramartin.com

In accordance with applicable data protection laws, we are the controller of your personal information.