Shipping Policy

At Olivera Martin, we want your shopping experience to be simple and worry-free from the moment you place your order until it arrives at your door. That’s why we offer FREE shipping on every order, with no minimum purchase required.

Below you’ll find everything you need to know about the processing and delivery of your order.

Free Shipping

We offer free standard shipping on all orders.

There are no hidden shipping fees and no minimum order value required. The price you see at checkout is the price you pay for your products — shipping is always on us.

Processing Time

Orders are typically processed within 1–2 business days after your purchase, excluding weekends and public holidays.

Once your order has been processed and shipped, you will receive a shipping confirmation with tracking information where available.

During particularly busy periods, holidays, or promotional events, processing may take slightly longer. We appreciate your patience during these periods.

Delivery Time

Our estimated delivery time is typically 3–7 business days after your order has been processed.

Delivery times may vary depending on your location and circumstances outside our control. Weather conditions, customs clearance, local carrier delays, and other unforeseen circumstances may occasionally affect delivery times.

Tracking Your Order

Once your order has been shipped, you will receive tracking information where available so you can follow your package on its way to you.

Please allow some time for tracking information to become active after receiving your shipping confirmation.

Address Changes

Entered the wrong shipping address? Please contact us at info@oliveramartin.com as soon as possible after placing your order.

We will always do our best to update your shipping details before your order is dispatched. However, once an order has been processed or handed over to the carrier, we cannot guarantee that the address can still be changed.

For this reason, we recommend carefully checking your shipping information before completing your purchase.

Damaged or Lost Shipments

Although uncommon, packages can occasionally be damaged or lost during transit.

If your order arrives damaged or you believe your package has been lost, please contact us at info@oliveramartin.com as soon as possible.

Our customer support team will review the situation and work with the shipping carrier to find an appropriate solution, such as a replacement or refund where applicable.

Questions About Your Order?

If you have any questions about shipping, delivery, or the status of your order, our customer support team is happy to help.

Contact us at info@oliveramartin.com and we’ll do our best to assist you as quickly as possible.

Thank you for choosing Olivera Martin.